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House rules of ELGA

House rules of ELGA

You are more than welcome to visit our wholesale warehouse. To take care of pleasant shopping for everyone, please have a look at our house rules. Visiting our wholesale warehouse means that you accept and respect the following house rules:

House rules ELGA

  • We do not sell to private persons.
  • We do not sell to associations and/or foundations.
  • Maximum two persons per company.
  • Handbags and umbrellas are to be deposited at the counter or use our free lockers.
  • The minimum order amount is € 50,- excluded VAT
  • Drinks are available in our coffee area. Food and drinks may not be taken into the shopping area.
  • Smoking is not allowed.
  • Children till 12 years old are not allowed (Neither in the coffee area) Children between 13 and 16 years must be accompanied by an adult.
  • Dogs and pets are not allowed.
  • The use of a shopping cart or basket is obligatory.
  • Our store is secured with surveillance video cameras.
  • Our products are visible and invisible secured against shoplifting.
  • We can ask for a valid ID when you pay with credit card.
  • Criminal offences are always reported to the police.
  • Packages may only be opened after payment.

Return policy

  • In case of returns and refund, please go to the counter desk directly after entering the ELGA building.
  • Returns by post: transport costs will be paid by the customer.
  • Returns will only be accepted within 30 days, in original undamaged packaging and with the original invoice.
  • We do not refund money on returns.
  • We do not refund and/or take return goods that are on sale.

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T: +31 (0)499 37 19 60

A: De Dieze 25, 5684 PR, Best, The Netherlands

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